Store Terms and Conditions

ONLINE STORE REGULATIONS


1. These Regulations set out the general terms, conditions, and manner of sales conducted by Mo Furniture Marcin Wakszyński, Michał Bis civil partnership, based in Stalowa Wola, through the online store mowoodwork.eu (hereinafter referred to as the “Online Store") and specify the rules and conditions for the provision of free electronic services by Mo Furniture Marcin Wakszyński, Michał Bis civil partnership, based in Stalowa Wola.


§ 1 Definitions


1. Business Days - refers to the days of the week from Monday to Friday, excluding public holidays.
2. Delivery - refers to the actual act of delivering the Goods specified in the order to the Customer by the Seller through the Courier.
3. Courier - refers to the courier company that collaborates with the Seller in the delivery of Goods.
4. Password - refers to a sequence of letters, numbers, or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer’s Account in the Online Store.
5. Customer - refers to the entity for whom services may be provided electronically in accordance with the Regulations and the law, or with whom a Sales Agreement may be concluded.
6. Consumer - refers to a natural person entering into a legal transaction with a business that is not directly related to their business or professional activity.
7. Customer Account - refers to an individual panel for each Customer, activated on their behalf by the Seller after the Customer completes Registration and concludes an agreement for the provision of the Customer Account service.
8. Materials - content and multimedia objects (e.g., information, data, graphic files, photos), including works as defined by the Copyright and Related Rights Act, and the images of natural persons, provided by the Customer for inclusion on the ordered Goods.
9. Entrepreneur - refers to a natural person, legal person, or organizational unit without legal personality, granted legal capacity by law, conducting business or professional activities on their own behalf, and entering into a legal transaction directly related to their business or professional activity.
10. Entrepreneur with Consumer Rights - refers to a natural person entering into a Sales Agreement directly related to their business activity, where the content of the Sales Agreement indicates that it does not have a professional character for this Entrepreneur, resulting particularly from the subject of their business activity, as made available under the provisions of the Central Register and Information on Economic Activity.
11. Regulations - refers to these regulations.
12. Registration - refers to the actual action performed in the manner specified in the Regulations, required for the Customer to use all functionalities of the Online Store.
13. Seller - refers to:
a) Michał Bis, conducting business under the names 1. Pracownia embe Michał Bis and 2. Mo Furniture s.c. Michał Bis, based in Stalowa Wola (37-450), ul. Targowa 7, NIP: 8652558867, REGON: 180982609, registered in the Central Register and Information on Economic Activity maintained by the Minister of Development and Technology;
b)
Marcin Wakszyński, conducting business under the names 1. TECHTOP MARCIN WAKSZYŃSKI 2. Mo Furniture s.c. Marcin Wakszyński, based in Nisko (37-400), ul. Rzeszowska 10, Rzeszowska 10, NIP: 6020041347, REGON: 180419802, registered in the Central Register and Information on Economic Activity maintained by the Minister of Development and Technology;
acting as partners in the civil partnership Mo Furniture Marcin Wakszyński, Michał Bis civil partnership, based in Stalowa Wola (37-450), ul. Targowa 7, NIP: 8652563325, REGON: 364546607; e-mail: hi.mowoodwork@gmail.com,  which is also the owner of the Online Store.
BDO Number - 000351058.
14. Online Store Website - refers to the websites under which the Seller operates the Online Store, functioning within the domain mowoodwork.eu.
15. Goods - refers to the product presented by the Seller through the Online Store Website, which may be the subject of a Sales Agreement.
16. Durable Medium - refers to any material or tool that enables the Customer or Seller to store information personally addressed to them, in a manner that allows access to the information in the future for a period appropriate to the purposes for which the information serves, and which allows the retrieval of the stored information in an unaltered form.
17. Sales Agreement - refers to a remote sales agreement concluded under the terms specified in the Regulations, between the Customer and the Seller.


§ 2 General Provisions and Use of the Online Store


1. All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, its Internet domain, the Online Store Website, as well as to templates, forms, logos placed on the Online Store Website (except for logos and photos presented on the Online Store Website for the purpose of showcasing goods, to which copyrights belong to third parties), belong to the Seller, and their use may only occur in the manner specified and in accordance with the Regulations and with the Seller’s written consent.
2. The Seller will make every effort to ensure that the Online Store is accessible to Internet users using all popular web browsers, operating systems, device types, and Internet connection types. The minimum technical requirements for using the Online Store Website are a web browser of at least Chrome 89, Firefox 86, Opera 53, Safari 5, or newer, with JavaScript enabled, accepting "cookies" files, and an Internet connection with a bandwidth of at least 256 kbit/s. The Online Store Website is responsive and dynamically adjusts to every screen resolution.
3. The Seller uses a "cookies" mechanism, which, when Customers use the Online Store Website, is stored by the Seller's server on the Customer's terminal device's hard drive. The use of "cookies" aims to ensure the proper operation of the Online Store Website on Customers' terminal devices. This mechanism does not damage the Customer’s terminal device or cause configuration changes in the Customer's terminal devices or the software installed on these devices. Each Customer may disable the "cookies" mechanism in the web browser of their terminal device. The Seller indicates that disabling "cookies" may, however, cause difficulties or prevent the use of the Online Store Website.
4. To place an order in the Online Store via the Online Store Website or by email, and to use the services available on the Online Store Websites, the Customer must have an active email account.
5. It is prohibited for the Customer to provide content of an unlawful nature and to use the Online Store, the Online Store Website, or the free services provided by the Seller in a manner contrary to the law, good customs, or that infringes the personal rights of third parties.
6. The Seller declares that the public nature of the Internet and the use of services provided electronically may involve the risk of unauthorized persons obtaining and modifying Customers' data, and therefore Customers should use appropriate technical measures to minimize the above risks. In particular, they should use anti-virus programs and software that protects the identity of those using the Internet. The Seller will never ask the Customer to provide their Password in any form.
7. It is not permissible to use the resources and functions of the Online Store for the Customer’s business activity that would harm the Seller's interests, i.e., advertising another entrepreneur or product; posting content unrelated to the Seller's activities; posting untrue or misleading content.


§ 3 Registration


1. To create a Customer Account, the Customer is required to complete the free Registration process.
2. Registration is not required to place an order in the Online Store.
3. To register, the Customer should fill out the registration form provided by the Seller on the Online Store Website and submit the completed registration form electronically to the Seller by selecting the appropriate function in the registration form. During Registration, the Customer sets an individual Password.
4. While filling out the registration form, the Customer has the opportunity to read the Regulations and accept their content by selecting the appropriate checkbox in the form.
5. During Registration, the Customer may voluntarily consent to the processing of their personal data for marketing purposes by selecting the appropriate checkbox in the registration form. In this case, the Seller clearly informs about the purpose of collecting the Customer’s personal data, as well as about the known or anticipated recipients of this data.
6. The Customer's consent to the processing of their personal data for marketing purposes does not condition the possibility of concluding an agreement with the Seller for the provision of the Customer Account service electronically. The consent may be withdrawn at any time by submitting an appropriate declaration to the Seller. The declaration may, for example, be sent to the Seller’s email address.
7. After submitting the completed registration form, the Customer immediately receives, electronically to the email address provided in the registration form, a confirmation of Registration from the Seller. At this moment, an agreement for the electronic provision of the Customer Account service is concluded, and the Customer gains access to the Customer Account and the ability to make changes to the data provided during Registration.


§ 4 Orders


1. The information contained on the Online Store Website does not constitute an offer by the Seller within the meaning of the Civil Code, but only an invitation for Customers to submit offers to conclude a Sales Agreement.
2. The Customer may place orders in the Online Store via the Online Store Website or by email, 7 days a week, 24 hours a day.
3. A Customer placing an order via the Online Store Website compiles the order by selecting the Goods they are interested in. Adding a product to the order is done by selecting the "ADD TO CART" command under the given product presented on the Online Store Website. After compiling the entire order and indicating the Delivery method and payment method in the "CART," the Customer places the order by sending the order form to the Seller by selecting the "BUY AND PAY" button on the Online Store Website. Each time before sending the order to the Seller, the Customer is informed of the total price for the selected Goods and Delivery, as well as all additional costs they are required to incur in connection with the Sales Agreement.
4. A Customer placing an order via email sends it to the email address provided by the Seller on the Online Store Website. In the message sent to the Seller, the Customer specifies, in particular, the name of the Goods, color, and quantity from the Goods presented on the Online Store Website, as well as their contact information.
5. Upon receiving the message from the Customer via email, as mentioned in §4 sec. 4, the Seller sends a return message to the Customer via email, providing its registration details, the price of the selected Goods, the available payment methods, the Delivery method along with its cost, as well as information on all additional charges the Customer would incur under the Sales Agreement. The message also informs the Customer that entering into a Sales Agreement via email entails an obligation to pay for the ordered Goods. Based on the information provided by the Seller, the Customer may place an order by sending an email to the Seller indicating the chosen payment method and Delivery method.
6. The Customer has the option to place a custom order, in which the Goods will be made according to their specifications or tailored to meet their individual needs. To do this, while compiling the initial order, the Customer can select the model of the Goods they are interested in from those presented by the Seller on the Online Store Website, specifying its properties or assigning features closely related to their preferences, such as dimensions, material, color, and finish. After compiling the initial order, the Customer sends an inquiry for a quote to the Seller by emailing the address provided by the Seller. By sending an email to the Seller, the Customer is requesting a free design based on the initial order.
7. After receiving the initial order, the Seller sends the Customer a design of the Goods in the form of a graphic file or a description containing the specifications according to the initial order, via email, along with possible payment and Delivery options. The Customer may accept or reject the provided design by sending an email to the Seller, indicating the chosen Delivery method and payment option. By doing so, the Customer places the order. Each time before sending the order to the Seller, the total price of the selected Goods and the total cost of the chosen Delivery method are provided.
8. Placing an order constitutes the Customer making an offer to the Seller to conclude a Sales Agreement for the Goods specified in the order.
9. After placing the order, the Seller sends a confirmation of receipt to the Customer's email address provided.
10. Next, after confirming the order, the Seller sends an email to the Customer's provided email address with information about the acceptance of the order for processing. The information about the acceptance of the order for processing is the Seller's statement of acceptance of the offer referred to in §4 sec. 8 above, and upon its receipt by the Customer, the Sales Agreement is concluded.
11. After concluding the Sales Agreement, the Seller confirms the terms of the agreement to the Customer by sending them on a Durable Medium to the Customer's email address or in writing to the address provided by the Customer during Registration or when placing the order.
12. When making payment for the purchased Goods listed in Annex 15 to the Act of March 11, 2004, on the Goods and Services Tax (Journal of Laws 2018, item 2174, as amended), for payments documented by an invoice where the total amount exceeds 15,000 PLN gross or the equivalent of this amount, taxpayers are required to use the split payment mechanism in accordance with applicable regulations, provided it applies to the Customer placing the order.
The invoice issued by the Seller, as mentioned above, should include the words: “split payment mechanism.” The parties to such a transaction are required to have a settlement account referred to in Article 49, section 1, item 1 of the Banking Law Act of August 29, 1997, or a personal account in a cooperative savings and credit union opened in connection with business activities, conducted in Polish currency.


§ 5 Payments


1. The prices on the Online Store Website listed next to a given Product are gross prices and do not include information regarding Delivery costs and any other costs that the Customer will be obliged to incur in connection with the Sales Agreement, which the Customer will be informed about when selecting the Delivery method and placing the order.
2. The Customer may choose the following payment methods for the ordered Goods:
a) Bank transfer to the Seller's bank account (in this case, the order will be processed after the Seller sends the Customer a confirmation of order acceptance and after the funds are credited to the Seller's bank account)
"b) Credit card or bank transfer via the external payment system PayPal, operated by PayPal (Europe) S.à r.l. & Cie, S.C.A. based in Luxembourg (in this case, the order will be processed after the Seller sends the Customer a confirmation of order acceptance and after the Seller receives payment confirmation from the PayPal system). In special cases, at the Customer's specific request, the Seller may also accept an advance payment for which the Seller issues a VAT invoice.
For custom orders, including those settled in advance, the order fulfillment time is confirmed by the Seller to the Buyer’s email address on a case-by-case basis. S.à r.l. & Cie, S.C.A. based in Luxembourg (in this case, the order will be processed after the Seller sends the Customer a confirmation of order acceptance and after the Seller receives payment confirmation from the PayPal system)."
In special cases, at the Customer's specific request, the Seller may also accept an advance payment for which the Seller issues a VAT invoice. For custom orders, including those settled in advance, the order fulfillment time is confirmed by the Seller to the Buyer’s email address on a case-by-case basis.
3. The Customer should make the payment for the order in the amount resulting from the concluded Sales Agreement within 7 Business Days if they have chosen the prepayment method.
4. In the event of the Customer's failure to make the payment within the period specified in §5 sec. 3 of the Regulations, the Seller will set an additional deadline for the Customer to make the payment and will inform the Customer of it on a Durable Medium. The information about the additional deadline for making the payment will also include a notice that after the ineffective expiration of this deadline, the Seller will withdraw from the Sales Agreement. In the event of the ineffective expiration of the second payment deadline, the Seller will send the Customer a statement of withdrawal from the agreement on a Durable Medium, in accordance with Article 491 of the Civil Code.


§ 6 Delivery


1. The Seller delivers to the territory of the European Union and the United Kingdom.
2. The Seller is obliged to deliver the Goods that are the subject of the Sales Agreement without defects.
3. The Seller provides information on the Online Store Website about the number of weeks needed for Delivery and order fulfillment.
4. The Delivery and order fulfillment period indicated on the Online Store Website is calculated in weeks in accordance with §5 sec. 2 of the Regulations.
5. The ordered Goods are delivered to the Customer via the Delivery Service to the address specified in the order form.
6. On the day the Goods are shipped to the Customer, an email is sent to the Customer’s email address confirming that the shipment has been dispatched by the Seller.
7. The Customer is obliged to inspect the delivered package in a manner and within the time frame customary for shipments of this kind. In the event of any shortage or damage to the shipment, the Customer has the right to request the Delivery Service employee to draw up a relevant report.
8. The Seller will send the invoice for the delivered Goods in the form of an electronic PDF file to the Customer's email address provided in the order form. To open the file, the Customer should have free software compatible with the PDF format. The Seller recommends using Adobe Acrobat Reader, which can be downloaded for free at http://www.adobe.com.
The Customer should declare at the time of purchase that they are purchasing the Goods as an Entrepreneur (taxpayer) in order to receive a VAT invoice. This declaration is made by selecting the appropriate box in the order form before sending the order to the Seller.
9. In the event of the Customer's absence at the address provided by them when placing the order as the Delivery address, the Delivery Service employee will leave a notice or attempt to contact the Customer by phone to arrange a time when the Customer will be present. In the event that the ordered Goods are returned to the Online Store by the Delivery Service, the Seller will contact the Customer by email or phone to arrange a new Delivery date and cost.


§ 7 Warranty


1. The Seller guarantees the Delivery of Goods free from physical and legal defects. The Seller is responsible to the Customer if the Goods have a physical or legal defect (warranty).
2. If the Goods have a defect, the Customer may:
a) Submit a statement to reduce the price or withdraw from the Sales Agreement, unless the Seller immediately and without undue inconvenience to the Customer replaces the defective Goods with ones free from defects or removes the defect.
This limitation does not apply if the Goods have already been replaced or repaired by the Seller, or if the Seller has not fulfilled the obligation to replace the Goods with defect-free ones or to remove the defects. The Customer may instead of the defect removal proposed by the Seller demand the replacement of the Goods with defect-free ones or instead of the replacement of the Goods, demand the removal of the defect unless bringing the item into conformity with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing the excessiveness of the costs, the value of the defect-free Goods, the type and significance of the defect found, and the inconvenience to which the Customer would be exposed by another method of satisfaction are considered.
The Customer cannot withdraw from the Sales Agreement if the defect is insignificant.
b) Demand the replacement of the defective Goods with ones free from defects or the removal of the defect. The Seller is obliged to replace the defective Goods with ones free from defects or remove the defect within a reasonable time without undue inconvenience to the Customer.
The Seller may refuse to satisfy the Customer's request if bringing the defective Goods into conformity with the Sales Agreement in the manner chosen by the Customer is impossible or would require excessive costs compared to the other possible method of bringing the Goods into conformity with the Sales Agreement. The Seller bears the costs of repair or replacement.
3. The Customer exercising warranty rights is obliged to deliver the defective item to the Seller's address. In the case of a Customer who is a Consumer or an Entrepreneur with Consumer rights, the Seller covers the cost of delivery.
4. The Seller is liable under the warranty if a physical defect is found within two years from the date of delivery of the Goods to the Customer. The claim for defect removal or replacement of the Goods with ones free from defects expires after one year, but this period cannot end before the period specified in the first sentence expires. Within this period, the Customer may withdraw from the Sales Agreement or submit a statement to reduce the price due to the defect in the Goods. If the Customer requested the replacement of the Goods with defect-free ones or the removal of the defect, the period for withdrawal from the Sales Agreement or submission of a statement to reduce the price begins when the deadline for the replacement of the Goods or removal of the defect has passed without effect.
5. Any complaints related to the Goods or the execution of the Sales Agreement can be submitted by the Customer in writing to the Seller's address.
6. The Seller will respond to the complaint regarding the Goods or the execution of the Sales Agreement submitted by the Customer within 14 days from the date of the complaint request.
7. The Customer may submit a complaint to the Seller regarding the use of free electronic services provided by the Seller. The complaint can be submitted electronically and sent to hi.mowoodwork@gmail.com. The Customer should include a description of the problem in the complaint. The Seller will promptly, but no later than within 14 days, review the complaint and provide a response to the Customer.
8. The Seller does not use out-of-court dispute resolution, as referred to in the Act of September 23, 2016, on out-of-court resolution of consumer disputes.


§ 8 Withdrawal from the Sales Agreement


1. A Customer who is a Consumer or an Entrepreneur with Consumer rights who has entered into a Sales Agreement may withdraw from it within 14 days without providing any reason.
2. The period for withdrawal from the Sales Agreement begins when the Consumer, Entrepreneur with Consumer rights, or a third party indicated by them (other than the carrier) takes possession of the Goods.
The Consumer or Entrepreneur with Consumer rights may withdraw from the Sales Agreement by submitting a withdrawal statement to the Seller. This statement can be submitted, for example, in writing to the Seller’s address: Mo Furniture Marcin Wakszyński, Michał Bis civil partnership, ul. Targowa 7 (37-450), Stalowa Wola, or via email to the Seller’s address: hi.mowoodwork@gmail.com. The statement can be submitted using a form template provided by the Seller on the Online Store Website at the following address: Withdrawal Form. To meet the deadline, it is sufficient to send the statement before the deadline expires.
3. In the event of withdrawal from the Sales Agreement, the agreement is considered not concluded.
4. If the Consumer or Entrepreneur with Consumer rights submits a withdrawal statement before the Seller has accepted their offer, the offer ceases to be binding.
5. The Seller is obliged to immediately, no later than within 14 days from the day of receiving the withdrawal statement from the Consumer or Entrepreneur with Consumer rights, refund all payments made by them, including the cost of Delivery of the Goods to the Consumer or Entrepreneur with Consumer rights. The Seller may withhold the refund of payments received from the Consumer or Entrepreneur with Consumer rights until the Goods are returned or the Consumer or Entrepreneur with Consumer rights provides proof of returning the Goods, depending on which event occurs first.
6. If the Consumer or Entrepreneur with Consumer rights exercising the right of withdrawal chose a method of delivery of the Goods other than the least expensive ordinary delivery method offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Consumer or Entrepreneur with Consumer rights.
7. The Consumer or Entrepreneur with Consumer rights is obliged to return the Goods to the Seller immediately, but no later than within 14 days from the day on which they withdrew from the Sales Agreement. To meet the deadline, it is sufficient to send the Goods back to the Seller's address before the deadline expires.
8. In the event of withdrawal, the Customer who is a Consumer or Entrepreneur with Consumer rights bears only the direct costs of returning the Goods.
9. If, due to its nature, the Goods cannot be returned by ordinary mail, the Seller will inform the Consumer and Entrepreneur with Consumer rights of the cost of returning the item on the Online Store Website.
10. The Consumer and Entrepreneur with Consumer rights are liable for any decrease in the value of the Goods resulting from using them in a manner beyond what is necessary to determine the nature, characteristics, and functioning of the Goods.
11. The Seller will refund the payment using the same payment method that the Consumer or Entrepreneur with Consumer rights used, unless the Consumer or Entrepreneur with Consumer rights has expressly agreed to a different refund method that does not incur any costs for them.
12. The right to withdraw from the Sales Agreement does not apply to the Consumer or Entrepreneur with Consumer rights in the case of agreements where the Goods are non-prefabricated items, produced according to the specifications of the Consumer or Entrepreneur with Consumer rights, or designed to meet their individualized needs.


§ 9 Free Services


1. The Seller provides the following free services to Customers electronically:
a) Contact Form;
b) Newsletter;
c) Customer Account Management;
d) Posting Reviews.
2. The services listed in §9 sec. 1 above are provided 24 hours a day, 7 days a week.
3. The Seller reserves the right to select and change the type, form, time, and manner of granting access to selected services listed, and will inform Customers of any changes in a manner appropriate for amending the Regulations.
4. The Contact Form service involves sending a message to the Seller using the form provided on the Online Store Website.
5. Resignation from the free Contact Form service is possible at any time and is effected by ceasing to send inquiries to the Seller.
6. The Newsletter service is available to any Customer who enters their email address using the registration form provided by the Seller on the Online Store Website. After submitting the completed registration form, the Customer will promptly receive an email at the address provided in the registration form containing an activation link, in order to confirm the subscription to the Newsletter. Upon activation of the link by the Customer, an agreement for the electronic provision of the Newsletter service is concluded.
Additionally, during Registration, the Customer may check the appropriate box in the registration form to subscribe to the Newsletter service.
7. The Newsletter service involves the Seller sending messages in electronic form to the Customer's email address, containing information about new products or services offered by the Seller. The Newsletter is sent by the Seller to all Customers who have subscribed.
8. Each Newsletter sent to the Customers contains, in particular: information about the sender, a filled "subject" field specifying the content of the message, and information about the possibility and method of unsubscribing from the free Newsletter service.
9. The Customer may unsubscribe from the Newsletter at any time by clicking on the link provided in each email sent as part of the Newsletter service.
10. The Customer Account Management service is available after Registration according to the terms described in the Regulations. It provides the Customer with a dedicated panel on the Online Store Website, allowing them to modify the data provided during Registration, as well as track the status of orders and view the history of completed orders.
11. A Customer who has registered can request the deletion of their Customer Account by the Seller. If the request for deletion is made, the account may be deleted within 14 days of the request.
12. The Posting Reviews service allows the Seller to enable Customers with a Customer Account to publish individual and subjective statements, particularly about the Goods, on the Online Store Website.
13. Resignation from the Posting Reviews service is possible at any time and involves the Customer ceasing to post content on the Online Store Website.
14. The Seller is entitled to block access to the Customer Account and free services if the Customer acts to the detriment of the Seller, such as by engaging in advertising activities for another business or product; posting content not related to the Seller's activities; posting false or misleading content; or if the Customer acts to the detriment of other Customers, violates the law or the provisions of the Regulations, or when blocking access to the Customer Account and free services is justified for security reasons, particularly in cases of breaking the Online Store Website's security or engaging in other hacking activities. The blocking of access to the Customer Account and free services for the aforementioned reasons will last for the period necessary to resolve the issue that prompted the blocking of access to the Customer Account and free services. The Seller will inform the Customer about the blocking of access to the Customer Account and free services via email to the address provided by the Customer in the registration form.


§ 10 Customer Responsibility Regarding Posted Content


1. By posting content and making it available, the Customer voluntarily disseminates the content. The posted content does not reflect the views of the Seller and should not be associated with the Seller’s activities. The Seller is not the content provider but merely an entity that provides the necessary telecommunication resources for this purpose.
2. The Customer declares that:
a) They are entitled to use the proprietary copyrights, industrial property rights, and/or related rights to—accordingly—works, objects of industrial property rights (e.g., trademarks), and/or objects of related rights that make up the content;
b) The posting and sharing of personal data, images, and information about third parties within the services referred to in §9 of the Regulations was done legally, voluntarily, and with the consent of the persons to whom they pertain;
c) They consent to the published content being accessed by other Customers and the Seller, and authorize the Seller to use it free of charge in accordance with the provisions of these Regulations;
d) They consent to the creation of derivative works within the meaning of the Copyright and Related Rights Act.
3. The Customer is not entitled to:
a) Post personal data of third parties or disseminate images of third parties without the legally required permission or consent from the third party while using the services referred to in §9 of the Regulations;
b) Post content of an advertising and/or promotional nature while using the services referred to in §9 of the Regulations.
4. The Seller is liable for the content posted by Customers only upon receiving notification in accordance with §11 of the Regulations.
5. It is prohibited for Customers to post content while using the services referred to in §9 of the Regulations that could, in particular:
a) Be posted in bad faith, e.g., with the intention of violating the personal rights of third parties;
b) Violate any rights of third parties, including rights related to copyright and related rights, industrial property rights, trade secrets, or confidentiality obligations;
c) Be offensive or constitute a threat directed at others, or contain language that violates good manners (e.g., by using vulgarities or terms commonly regarded as offensive);
d) Conflict with the interests of the Seller, such as content that constitutes advertising material for another business or product; content unrelated to the Seller’s activities; false or misleading content;
e) Otherwise violate the provisions of the Regulations, good manners, applicable laws, or social or moral norms.
6. If the Seller receives notification in accordance with §11 of the Regulations, the Seller reserves the right to modify or remove content posted by Customers while using the services referred to in §9 of the Regulations, particularly concerning content that, based on reports from third parties or relevant authorities, is found to potentially violate these Regulations or applicable law. The Seller does not conduct ongoing monitoring of posted content.
7. The Customer agrees to the free use of the content they post on the Online Store Website by the Seller.


§ 11 Reporting Threats or Rights Violations


1. If a Customer or another person or entity believes that the content published on the Online Store Website violates their rights, personal rights, good manners, feelings, morality, beliefs, principles of fair competition, know-how, legally protected secrets, or obligations, they may notify the Seller of the potential violation.
2. Upon being notified of a potential violation, the Seller will take immediate action to remove the content causing the violation from the Online Store Website.
§ 12 Protection of Personal Data
1. The principles of Personal Data protection are outlined in the Privacy Policy.
§ 13 Termination of Agreement (Not Applicable to Sales Agreements)
1. Both the Customer and the Seller may terminate the agreement for the provision of electronic services at any time and without providing reasons, subject to the preservation of rights acquired by the other party prior to the termination of the agreement and the provisions below.
2. A Customer who has registered terminates the agreement for the provision of electronic services by sending the Seller a relevant declaration of intent using any means of remote communication that allows the Seller to become acquainted with the Customer’s declaration of intent.
3. The Seller terminates the agreement for the provision of electronic services by sending the Customer a relevant declaration of intent to the email address provided by the Customer during Registration.


§ 14 Final Provisions


1. The Seller is liable for non-performance or improper performance of the contract; however, in the case of contracts concluded with Customers who are Entrepreneurs, the Seller is liable only in cases of intentional damage and within the limits of actual losses incurred by the Entrepreneur.
2. The content of these Regulations can be recorded by printing, saving to a storage device, or downloading at any time from the Online Store Website.
3. In the event of a dispute arising from the concluded Sales Agreement, the parties will seek to resolve the matter amicably. The governing law for resolving any disputes arising from these Regulations is Polish law.
4. The Seller informs the Customer who is a Consumer about the possibility of using out-of-court complaint and claim procedures. The rules for access to these procedures are available at the offices or on the websites of entities authorized to conduct out-of-court dispute resolution. These may include, in particular, consumer ombudsmen or Voivodship Inspectorates of Trade Inspection, a list of which is available on the website of the Office of Competition and Consumer Protection.
The Seller informs that an online dispute resolution platform between consumers and entrepreneurs at the EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr/.
5. The Seller reserves the right to amend these Regulations. All orders accepted by the Seller for execution before the effective date of the new Regulations are carried out based on the Regulations that were in effect on the date the Customer placed the order. The amendment to the Regulations comes into effect 7 days from the date of publication on the Online Store Website. The amendment to the Regulations comes into effect 7 days from the date of publication on the Online Store Website. The Seller will inform the Customer 7 days before the new Regulations come into effect about the change in the Regulations via an email containing a link to the text of the amended Regulations. I If the Customer does not accept the new content of the Regulations, they are obliged to notify the Seller, which will result in the termination of the agreement in accordance with the provisions of §13 of the
6. Contracts with the Seller are concluded in the Polish language.